Terms and Conditions:

• All guest rooms are designed for single/double occupancies for maximum 2 guests. Should you require an extra rollaway bed for the third guest, there will be an additional charge of NT1,200 per night.
• Check-in time is 3pm, and check-out time is 12pm. Should you wish to extend your check-out time, there will be an additional charge of NT600 per hour.
• Kindly note that smoking is forbidden within the hotel’s premises at all hours due to the non-smoking regulation in Taiwan.



CANCELLATIONS POLICY
Cancellation fees are based on the day we receive the cancellation request :

• 5% tax is included in the room rates. To ensure your booking, we will request 30% deposit of your entire stay. Overseas bookings are only accepted if paid by credit card; bank transfer is not accepted. Guests who make bookings in Taiwan can use credit cards, ATM and bank transfer to pay deposit. All remaining payment has to be paid off by credit cards (Visa/Master/JCB) or cash on arrival.
• Guests could cancel reservations at any time but certain cancellation fees will be charged:
  1. No cancellation fees will be charged if cancellations are made 14 days prior to your stay.
  2. 30% of the deposit will be charged if cancellations are made 10 to 13 days prior to your stay.
  3. 50% of the deposit will be charged if cancellations are made 7 to 9 days prior to your stay.
  4. 60% of the deposit will be charged if cancellations are made 4 to 6 days prior to your stay.
  5. 70% of the deposit will be charged if cancellations are made 2 to 3 days prior to your stay.
  6. 80% of the deposit will be charged if cancellations are made 1 day prior to your stay.
  7. All deposit will be charged if cancellations are made on the day of your stay or without prior notice.